Who is the course for?

Which GDS system?

What will participants achieve?

What does the course cover?

Dates and venues

Timetable and prices

Want to know more?

Enquiry Form

A one day programme for mastering the new GB rail booking systemon Global Distribution Systems (GDS)

TTC Training is pleased to offer, on behalf of the Association of Train Operating Companies (ATOC), training courses for users of the new ELGAR system.

Who is the course for?

The ELGAR one-day course is designed for participants who have an understanding of rail and need to become confident in using the new ELGAR automated system. A minimum of two months experience with your chosen GDS system is recommended to benefit fully from the course.

For details of Quality of Service Certificated courses click here.

Which GDS system?

We offer training on Galileo and SABRE. Please contact us for details of courses on other GDS's.

What will participants achieve?

After completing the course, all participants will be fully familiar with the use of ELGAR for GB rail bookings via their chosen GDS system. Proficiency and confidence with the new system should enable participants to improve their efficiency when dealing with rail reservations and bookings. All participants will be issued with a certificate of attendance.

What does the course cover?

• Timetable / fares display screens
  
• Understanding accommodation codes
  
• Sleeper / seat reservations
  
• Creating, dividing and retrieving PNRs
  
• Form of payment and ticketing entries
  
• Cancelling / Amending a booking
  
• Ignoring fares
  
• Voiding / refunding
  
• Single / multi sector journeys from availability and fares display
  
• Encoding / decoding
  
• Return bookings
  
• Applying child fares
  
• Selling railcards
  
• Selecting specific Train Operating Companies
  
• Selecting specific routes
  
• Using correct supplement / accommodation codings
  
• Checking available quotas
  
• Selecting a direct (no charge) route
  
• Ticket issue procedure
  
• End of day reporting
  

Dates and venues

Elgar Course dates and locations:

There are currently no ELGAR courses available. New dates will be arranged shortly.

For Galileo in London 2006

New dates will be arranged shortly.

For Sabre in Hounslow 2006

New dates will be arranged shortly.

Timetables and prices

One day 09.15 to 15.30 - £119.85 (inc £17.85 VAT)

Want to know more?

Should you have any enquiries, please contact Bryan Lowe on 01483 727321 or complete the enquiry form. We also provide the ATOC Quality of Service course for non-GDS users.Click here.