Product Training Programmes - for
travel industry organisations and the individual |
| TTC Training can help you train people to sell your product
or destination. Whether you want to train your own staff or
others working in the travel industry we can develop a programme
to suit your needs. |
| Below is a selection of product training programmes personally
developed by TTC Training for some of the travel industry's
leading organisations. These will give you some idea of the
type of training we can design for you. If you would like
to know more please complete the enquiry
form. |
| Alternatively, if you are working in the travel industry
and would like to take part in any of the current programmes,
contact details can be found at the end of each one.
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|
Eurotunnel |
| This two part training programme is designed
to promote and train Tour Operators' staff about Eurotunnel
shuttle services. The first stage is a face to face training
package designed to be delivered by a member of the Tour Operators'
own staff. Each participating Operator is supplied with a
Presenter Pack which comes complete with full tutor notes,
video, workbook, quiz and handy fact sheet to inform and guide
the presenter. |
| This is followed by a second stage which
provides practical experience, with each participant being
offered the opportunity to take a free trip on a shuttle and
take part in a Treasure Trail. A certificate is awarded on
completion. |
| If you are a Tour Operator and would like to take advantage
of this training, please contact Donna Stacey at Eurotunnel
on 01303 282261.
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|
Ireland Specialist Training Programme |
| This training programme, designed for the
Irish Tourist Board, provides Travel Agents with in-depth
information about Ireland, both North and South, as an exciting
modern holiday destination. |
| The course is made up of seven self-study
modules, with the first three giving an overview of Irish
life and culture, general information about travelling to
and within the country and the wide range of holidays available.
The remaining four modules contain detailed regional information
about what to see and do, food, entertainment and shopping.
Each module has lots of fun activities to complete and a short
test paper. |
| During the course there may be opportunities
to visit Ireland and obtain invaluable experience on what there
is on offer. There are also prizes for achieving maximum points
at various stages of the course and VIP invitations to Travel
Trade Events. |
| Those successfully completing the programme will be awarded
a certificate and may have clients referred to them by Irish
Tourist Board information staff, who advise callers to contact
their local 'Ireland Expert' to make holiday arrangements. |
| If you are a Travel Agent who would like to become an
'Ireland Expert', please contact Training Support at TTC Training
on 01483 727321.
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|
Scandinavia Travel Study
Programme -
'The Viking Challenge' |
| This programme of self-study material
is designed for Travel Agency staff and any Tour Operators specialising
in this region and is intended to be retained as a handy reference
manual. |
| It contains six fact files, one of which provides a general
introduction to Scandinavia, and five others which specialise
in the individual countries of Denmark, Finland, Iceland, Norway
and Sweden. Each of these contain an introduction to the country
and essential information on: getting there and getting about,
major cities, holiday regions, accommodation, holiday options,
festivals and events, along with other tourist information and
useful contacts. |
| A section of activities and questions
at the end of each fact file ensures familiarity with the layout
of the file and the information contained in it, so that the
manual can be kept and used as a handy reference guide. There
is also an assessment test for each country which the individual
tourist boards mark and when all sections have been completed
a certificate is awarded. |
| Everyone completing 'The Viking Challenge' has
the opportunity to enter a Mastermind Quiz which has prizes
of trips to Scandinavia. |
If you are a Travel Agent or Tour Operator
and would like to take part in 'The Viking Challenge', please
contact the Danish Tourist Board on 0207 259 5959.
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| |
Sunsites |
| This lively and informative self-study module
is aimed at Travel Agency staff and is intended to familiarise
them with the Sunsites brochure and product. Learning about
Sunsites is easy with this 4 page module packed with useful
information and advice. |
| There is a series of fun activities which are closely
linked to the brochure, ensuring that agents will know the
brochure inside out and be able to find the information they
need quickly and efficiently. There is a tear-off fact file
which can be kept to hand as a quick and easy reference guide. |
| If you are a Travel Agent and would like to take advantage
of this training, please contact Sunsites on 01606 787560.
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|
| The Travel Trust Association |
| This programme has been developed in order to train the Association's
own staff as well as existing and new members. |
| The training programme is divided into two sections, the first
of which deals with the organisation's procedures and legal
requirements in great depth. The second part focuses on the
travel industry and ensures that everyone taking part in the
programme has a basic understanding of the industry and its
structure. |
| Both sections of the programme have self-assessment
questions throughout, with answers provided, and an end test.
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