With more than 230 lodges situated across the UK and Ireland, Travelodge is one of the most easily recognisable names in the hospitality business. The company has a presence in all major cities in the country, as well as on all major motoring routes and is committed to providing quality training for staff to ensure growing success.

Travelodge employs 260 people at their Reservations Centre in Dudley where staff take bookings for the lodges nationwide. The levels and standards of training offered at the Centre resulted last year in the company being awarded the Government's Age Positive Award - a scheme that recognised the company's policy to offer staff NVQs, irrespective of their age.

When they recently decided to expand the range of NVQs offered to staff, Travelodge teamed up with TTC Training. TTC advisors selected a training programme suited to Travelodge's requirements, accessed funding from the Learning and Skills Council, and facilitated the delivery of the qualification, before assessing the candidates' work.

The package to deliver the NVQ Level 2 in Call Handling saw ten employees aged between 18 and 50 gain qualifications in just ten months. Travelodge's Human Resources and Training Manager, Amanda Jones, said: "Working with TTC Training has brought many advantages.

The company's attention to detail and ability to deal with all aspects of the training package has enabled us to concentrate on the bigger picture, while ensuring a quality service is available to our staff."